Naomi Talbott

Contributor at The Vault Post

About

Marketing operations manager at a mid-size B2B SaaS company in Austin, 35. My job is the marketing stack: CRM, automation platforms, email tools, and the forty-odd logins that come attached to all of them.

In 2022, a fake HubSpot support email nearly got me. The sender domain was off by one character: an "o" replaced with a zero. Caught it about three seconds before typing my password. That was the last time I treated credential management as something to get around to eventually.

Since then: paid trials of 1Password, LastPass, Bitwarden, Dashlane, Proton Pass, and RoboForm, each charged to my own card, notes on all of them in a shared Notion doc I still maintain. The refurbished ThinkPad on the right side of my South Austin home office has been used for exactly one thing since I set it up: testing vault apps. Two team migrations followed, both on live production stacks, both messier than the setup documentation suggested.

The imports dropped fields without flagging it. Browser extensions broke mid-switch and needed a full reinstall across every machine. Shared vault configurations required admin permissions that had never been granted, which the setup wizard simply assumed existed. I kept notes because I had to hand Soledad, my VP of Marketing Operations, a migration timeline, and nothing I could find online matched what I was actually running into. That spreadsheet ended up more useful than any review I'd read beforehand. Davon in IT has heard about it.

Four years of paid trials. Two team migrations. A Notion doc that is longer than I expected when I started it. That's what the reviews here are based on: the kind of documentation you build when you have to own a migration on a real deadline and figure most of it out as it happens.

Written by Naomi Talbott

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